This Refund Policy applies to all services and products offered through Spoctree.com, a platform owned and operated by Ausha Digital Pvt. Ltd. By using our website and services, you agree to the terms outlined in this policy.

1. No Refund Policy

   All payments made to Ausha Digital Pvt. Ltd. for services, subscriptions, digital products, or any other offerings on Spoctree.com are non-refundable. Once a payment is completed, it is considered final and binding.

2. Refunds at Company's Discretion

   In exceptional cases, Ausha Digital Pvt. Ltd. may consider a refund. However, such refunds are granted solely at the discretion of the company and are subject to internal approval.

   Factors considered for such approvals may include but are not limited to:

   • Duplicate payment
   • Technical errors resulting in non-delivery of service
   • Incomplete transactions caused by the company

   In case if company approves the refund, but any taxes/duties paid and filed with regulatory authorities; In such scenario the tax/fee paid will not be eligible of refund and net-off the amount will be repaid. The company's decision in all the regard shall be final and binding.

3. Requesting a Refund

   If you believe your case qualifies for a refund under exceptional circumstances, please contact us at:

   Email: support@spoctree.com

   Include the following in your request:

   • Full name
   • Registered email
   • Registered Mobile
   • Order/payment ID
   • Description of the issue

   We aim to review such requests within 7-10 business days.

4. Changes to This Policy

   Ausha Digital Pvt. Ltd. reserves the right to modify or update this Refund Policy at any time without prior notice. The latest version will always be available on Spoctree.com.

   Effective Date: May 2025 and valid until revised / updated